Carrier Grade QoE Monitoring
Analyze Your Customer's Experience!
The market is very competitive and it is really important for you to offer the best possible experience of your services to your customers. You need the right tools, reports and data to further analyze possible improvements in order to keep the level of service as high as possible.
Using AXTRACT for quality monitoring means gathering the data from your CPEs periodically. That means providing you with information about actual service status of your customers for further analysis. Keeping the historical data for as long as 1 year allows you to go back in time and see exactly what your service looked like at a given moment. Correlating these values from different CPEs from different locations might be valuable insight about your network that you can combine with e.g. regular speed test for selected samples of your CPE base. You can choose which information you want to store, how often and for how long, thus we are able to customize the solution according to your needs. AXTRACT is a tool that will allow you to move from reactive to predictive maintenance and proactive service management. No matter if you need to monitor DSL, LTE, DOCSIS or Network, AXTRACT offers it all.